• We accept Visa, Master Card, Discover Card or Money Order. (We do not accept checks)
• To guarantee a Reservation by phone, please provide us with a valid credit card and expiration date for a deposit in one of the following manners, no matter what method you will be using to pay for your stay with us: A full deposit is required for a Single Night's stay OR a 50% deposit is required for two or more night's or any of our package totals.
• Normally we ask for a minimum two night’s stay on seasonal weekends (May – October) and Special Event Weekends. However, we will be happy to take a one-night booking if we have a space available.
• All registered guests are financially responsible for any property damages and will be charged for repair or replacement costs if damages occur. If a credit card is on file, your card will charged accordingly.

• We have a 14 day cancellation Policy: If a cancellation is made 14 days PRIOR to the reservation date, we will happily refund your one night's deposit less a $25.00 booking charge. If a cancellation is made 14 days or less from the reservation date, the full amount of the booking will be forfeited--unless the room(s) can be rented for the entire reservation. A $25.00 booking charge will apply in the event of any cancellation. In case of an emergency, we will be happy to extend a Gift Certificate to you, if used within 60 days. In case of inclement weather, your deposit will be applied to a future stay. No refunds will be given for early departures or "no shows"
  
  

  Wedding Package cancellations will result in a $50.00 booking charge.

• Package Policy: No refunds will be given for items not used in packages and no discounts will be given on packages
  
  
• Special Discounts: A special discount of 10% is available to AARP (Sunday – Thursday only). We also offer extended stay discounts. When you stay with us four (or more) nights, you will receive the fourth night and all additional nights at 20% off. Our entire special discounts exclude holidays or Special Event Weekends. Only one discount per visit may apply.
  
  
• Don't forget to ask us about our special off-season rates
  
  
• Sorry, but we can not accommodate pets or children
  
  
• Smoking Policy: Smoking is permitted outside only. If smoking should occur in any room/cottage, there will be a charge of one single night’s standard rate plus any additional cleaning charges that may occur. If a credit card is on file, your card will charged accordingly.
  
  
• Check in time: 3:00 P.M. Arrangements will be required for arrivals after 9:00 P.M. Check out time: 11:00 A.M.
  
  
• We look forward to your stay at Hidden Springs Bed and Breakfast and Cottages

Members of: Eureka Springs Chamber of Commerce